Shipping policy
Effective Date: May 7, 2026
Thank you for shopping with Eco Sphere LLC. This Shipping Policy explains how orders are processed and delivered.
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on:
- Weekends
- Federal holidays
- Major public holidays
Processing times may vary during peak seasons.
2. Shipping Times
Estimated delivery times:
United States
- Standard Shipping: 5–10 business days
- Expedited Shipping: 2–5 business days
International Shipping
- Delivery times vary by destination
- Customs processing may cause delays
Shipping estimates are not guaranteed.
3. Shipping Rates
Shipping costs are calculated at checkout based on:
- Delivery location
- Package weight
- Shipping method selected
Free shipping promotions may apply to qualifying orders.
4. Tracking Information
Once your order ships, tracking information will be sent to your email address when available.
5. Delayed or Lost Shipments
We are not responsible for shipping delays caused by:
- Weather conditions
- Carrier disruptions
- Customs delays
- Incorrect addresses provided by customers
If a package appears lost, please contact the shipping carrier first, then contact us for assistance.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted:
- Additional shipping fees may apply
- Delivery delays may occur
- Orders may be returned or lost
7. Customs, Duties & Taxes
International customers are responsible for:
- Customs duties
- Import taxes
- VAT or local fees
These charges are determined by the destination country.
8. Split Shipments
Some orders may arrive in multiple packages depending on inventory availability or warehouse locations.
9. Delivery Confirmation
Once tracking shows the package as delivered, Eco Sphere LLC is not responsible for stolen or missing packages.
Customers should contact the carrier regarding delivery disputes.
10. Contact Information
Eco Sphere LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Website: ecospherellc.com